Taxpayer Experience Office formally established to improve service across the IRS

Issue Number:​ 2022-09

Inside This Issue

  1. Now open: Register for the 2022 IRS Nationwide Tax Forum
  2. Taxpayer Experience Office formally established to improve service across the IRS
  3. Face-to-face IRS help available on Saturday, March 12 in more than 30 cities
  4. IRS highlights importance of Child and Dependent Care Credit
  5. IRS update to electronic filing challenges in connection with Form 7203
  6. Tax Time Guide: Remind taxpayers to report gig economy income, virtual currency transactions, foreign source income and assets
  7. IRS issues FAQs for Tax Year 2021 Earned Income Tax Credit
  8. Updates to Tax Credits for Paid Leave FAQs
  9. News from the Justice Department’s Tax Division

1.​ ​ Now open: Register for the 2022 IRS Nationwide Tax Forum


Registration has opened for the 2022 IRS Nationwide Tax Forum. Beginning July 19, this year’s five-week event will feature a broad array of continuing education seminars presented by the IRS and its partners. Like 2020 and 2021, the 2022 Forum will be held in a fully virtual environment.

The 2022 IRS Nationwide Tax Forum is a great opportunity for tax professionals to:

  • Learn the latest on tax law, practitioner ethics, cybersecurity and more
  • Earn continuing education credits
  • Visit industry-leading vendors in the Virtual Expo and
  • Participate in focus groups to improve IRS programs

Register now at www.irstaxforum.com.

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2.​ ​ Taxpayer Experience Office formally established to improve service across the IRS


The IRS has officially established the first-ever Taxpayer Experience Office, which will focus on all aspects of taxpayer transactions with the IRS, compliance and other program areas, while collaborating with all IRS business units and coordinating closely with the Taxpayer Advocate Service. The office is part of the effort envisioned in the Taxpayer First Act Report to Congress, which included input and feedback from taxpayers, tax professionals and the tax community that helped develop the Taxpayer Experience Strategy. Visit IRS.gov to learn more about this new office. This article is also available in Spanish​ and Simplified Chinese.

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3.​ ​ Face-to-face IRS help available on Saturday, March 12 in more than 30 cities


Many IRS Taxpayer Assistance Centers (TACs) will offer face-to-face Saturday help without an appointment from 9 a.m. to 4 p.m. on Saturday, March 12. Visit IRS.gov for TAC locations offering this service. This article is also available in Spanish.

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4.​ ​ IRS highlights importance of Child and Dependent Care Credit


The IRS reminds the tax professional community about the important benefits of the Child and Dependent Care Credit. Taxpayers who are paying someone to take care of their children or another member of their household while they work may qualify for child and dependent care credit regardless of their income. This article is also available in Spanish.

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5.​ ​ IRS update to electronic filing challenges in connection with Form 7203


The IRS is aware of a third-party software issue affecting qualifying farmers and fishermen attempting to electronically file Form 7203, S Corporation Shareholder Stock and Debt Basis Limitations. Due to these challenges, the Treasury Department and the IRS intend to issue a notice providing penalty relief for qualifying farmers and fishermen filing Forms 7203 if they electronically file their 2021 tax return and pay in full any tax due by April 18, 2022, or by April 19, 2022, for those qualifying farmers and fishermen who live in Maine or Massachusetts.

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6.​ ​ Tax Time Guide: Remind taxpayers to report gig economy income, virtual currency transactions, foreign source income and assets


Tax pros, remind your clients of the reporting and tax obligations from working in the gig economy, making virtual currency transactions, earning foreign-source income or holding certain foreign assets. Information available on IRS.gov and instructions on Form 1040 can help taxpayers understand and meet these requirements. This article is also available in Spanish and Simplified Chinese.

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7.​ ​ IRS issues FAQs for Tax Year 2021 Earned Income Tax Credit


The IRS issued frequently asked questions (FAQs) for the 2021 Earned Income Tax Credit to educate eligible taxpayers on how to properly claim the credit when they prepare and file their 2021 tax return. This article is also available in Spanish.

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8.​ ​ Updates to Tax Credits for Paid Leave FAQs


The IRS recently updated the following frequently asked questions:

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9.​ ​ News from the Justice Department’s Tax Division


A federal court in the Eastern District of New York issued a preliminary injunction against four Brooklyn tax return preparers and their business, K&L Accounting Inc., from preparing tax returns.

A federal grand jury in Atlanta, Ga., returned a superseding indictment charging seven individuals with conspiracy to defraud the United States and other crimes arising out of their promotion of fraudulent tax shelters involving syndicated conservation easements dating back nearly two decades. According to the superseding indictment, these individuals engaged in a conspiracy to design, market and sell false and fraudulent charitable contribution tax deductions to high-income clients.

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